If you are not satisfied with your purchase, please return it for an exchange or refund.Your return must be postmarked within 20 days from the date your order was received for a refund (30 days are allowed for gifts), and within 60 days for an exchange or merchandise credit. Returns received after 60 days may be refused. Items must be unworn with all buttons, tags, etc., attached and in new and original condition.
We pride ourselves in selling only brand new unworn merchandise. Please do not return items that are worn, soiled, ripped, or damaged in any way -- they will not be accepted as a valid return. The following intimate items are not returnable: Bras, Bustiers, Corsets, Boxer Shorts, Briefs, Tap Pants, Stockings, Teddies, Gift Boxed Items, Thongs, Panties. Your return must have the invoice number on the mailing label and your completed Return Form within the package.
First, pack your return neatly in its original plastic bag including all original tags and inserts, then package in a box or envelope. Complete the Return Form and write down the reason for return, check "Refund" or "Exchange", sign and date the form, and enclose with your return. Ship your return back to us. You may use the readdressed label included with your Return Instructions.
You will receive an email notification when your merchandise ships. If you ordered an exchange, your credit card will be charged for the cost to ship your exchanged merchandise. If you would like to expedite the shipping of your exchange, you may place a new order online and we will issue a refund for your return.
RefundsA refund will be issued to your credit card within 20 days after we receive your return in new condition. Customers are responsible for shipping charges. If you chose "Free Shipping", a shipping charge will be deducted from your refund. Please allow up to 20 business days to process your return and issue a refund. We will refund the price of the merchandise including any taxes you were charged (excluding shipping charges). Please allow up two billing cycles for your credit to appear on your credit card statement.